When Abigail* purchased her $1.25 million penthouse in Blackburne's Karrinyup development, this was her fourth apartment purchase, but eight months in, when her windows began to crack, this was completely novel to her.
The 80 year old and former University lecturer contacted Oakfield who strata manage the building (and partly owned by Blackburne) to report the defects along with seven others in the common property, but she was advised that this was due to thermal cracking and as such not covered by the defect liability period.
Catherine contacted AAA with her concerns and was referred to Australian Glass and Windows Association that verified, contrary to Concept Windows reports, that they were not an AGWA member and that the laminated glass used should have been tested prior to installation.
As such when AAA attended the AGM, CEO Samantha Reece moved the motion that the glass should be tested to ensure it met Australian Standards and that the cost should be borne by Concept Windows.
AAA CEO Samantha Reece stated that this building standard and forcing the owners to pay for defective products was common practice in WA.
"AAA is not prepared to accept this shoddy workmanship and hence why we have called on the State Government to fast track mandatory inspections in WA from 2026 to 2025," Ms Reece said.
"When we see 80 year olds lumbered with these outrageous costs for simply buying an apartment, the injustice is beyond belief."
The builder for this project was BGC.

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