Owners are proactive with their insurance

Research by Australian Apartment Advocacy with 587 apartment owners nationally has shown that an astonishing 90% had building insurance and 88% contents, indicating that these strata owners are taking positive steps to safeguard their homes and investments. Interestingly 32% had been with their current insurer for 1-3 years and 42% more than 5 years, indicating a high degree of consumer loyalty. And when you look at the satisfaction rates with their insurer – their loyalty is rightly deserved. Overall 67% were very or extremely happy with their contents insurer, 60% extremely or very likely to recommend their insurer and 66% were extremely or very likely to renew with their current insurer.

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